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CQC documentation

Statement of purpose

This page summarises the blip Statement of Purpose as required under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

Provider and registration details

Registered provider

Blip Healthcare Ltd

CQC registration

Registered: Treatment of disease, disorder or injury

Registered Manager

Vivien Beni, Registered Mental Health Nurse (RMN)

Service type

Independent mental health provider for children, young people and young adults

Age range

7 to 25 years

Delivery model

Telehealth (clinical-grade videoconferencing). In-person in Shropshire and adjacent counties from month 12 of operation.

Regulated activity

Treatment of disease, disorder or injury

Contact

enquiries@blip.org.uk

Aims and objectives

  • To provide timely, evidence-based assessment and treatment for children, young people and young adults aged 7 to 25 presenting with mental health difficulties.
  • To deliver care through a multidisciplinary team in a way that is safe, effective, caring, responsive and well-led.
  • To involve young people and their families as partners in assessment, care planning and review.
  • To measure outcomes using validated clinical tools at set points in the pathway and to publish those outcomes transparently.
  • To work collaboratively with GPs, schools, commissioners and other agencies to support continuity of care.
  • To maintain CQC registration and to meet or exceed the standards set out in the blip Service Specification.

CQC registration

Registered with the Care Quality Commission

Blip Healthcare Ltd is registered with the CQC for the regulated activity of Treatment of disease, disorder or injury. CQC registration is the baseline requirement for providing regulated health care in England.

The Registered Manager is Vivien Beni, Registered Mental Health Nurse. Clinical oversight sits with the Clinical Lead, who chairs the weekly MDT.

Regulated activities provided

All activities are delivered within the registered scope and under the clinical governance arrangements described in this statement.

1

Assessment

Standardised clinical assessment covering mental health history, current difficulties, risk, school and social functioning, and family context. Completed by a senior clinician within three weeks of triage.

2

Care planning

A written care plan agreed with the young person and family following the MDT formulation. Sets out the intervention type, lead clinician, frequency and duration of sessions, and how progress will be measured.

3

Intervention

Therapy, occupational therapy, family work, psychiatric consultation and youth support work delivered as set out in the care plan. Delivered by telehealth as standard.

4

Review

Outcome measures repeated at weeks 6, 12 and discharge. The clinician reviews scores with the young person and family and adjusts the care plan where the data suggests a different approach.

5

Discharge and follow-up

A written discharge summary sent within five working days of the final session. A brief follow-up call offered at 30 and 90 days post-discharge.

Governance structure

Clinical Lead

The Clinical Lead chairs the weekly MDT, holds final clinical accountability for all cases, and is responsible for clinical governance including incident management and serious case reviews.

Registered Manager

Vivien Beni (RMN) is the CQC registration pending Registered Manager. She is responsible for the day-to-day running of the service, regulatory compliance and safeguarding.

MDT

Every active case is discussed at the weekly multidisciplinary team meeting. The MDT produces a formulation and care plan for each new case and reviews progress at set intervals.

Safeguarding

A Safeguarding Policy is in place. The Registered Manager is the Designated Safeguarding Lead. Risk assessments are completed at assessment, updated at every review, and repeated where any new concern arises.

Complaints

A written complaints procedure is available to all service users. Complaints are acknowledged within two working days and investigated within 20 working days. Unresolved complaints may be referred to the Parliamentary and Health Service Ombudsman.

Full statement available to download

The complete Statement of Purpose, including all appendices, is available as a PDF for commissioners, referrers and anyone who wishes to read it in full.

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